Security Toolkit for Truck Drivers

The European commercial road freight transport sector faces many security threats today. While cargo theft continues to be a multi-billion-euro problem for the European transport sector, irregular immigrants and terrorists pose additional security risks to international trucking operations – the former are boarding trucks clandestinely to cross borders, while the latter have turned heavy vehicles into weapons by hijacking and driving them into crowds.

 

To address these risks, Directorate-General for Mobility and Transport of the European Commission, DG MOVE, commissioned Cross-border Research Association (CBRA) of Switzerland and TAPA EMEA (as a subcontractor) to develop a new security toolkit for the European Road Freight Transport Sector.

 

This new ROADSEC toolkit provides clear operational guidance that will help European truck drivers, haulage companies and other key stakeholders to address cargo theft, stowaway entry to trucks, and terrorism on European roads. It also updates and upgrades contemporary good security practices that are rapidly becoming outdated amid a constantly evolving risk landscape, emerging technologies, and regulatory changes.

 

The ROADSEC toolkit development took place during January-September 2017. The research team started by collecting and analysing existing documentation on trucking security and road transport security. During the project, the ROADSEC research team participated in three main events where trucking security experts were made aware of the project and invited to contribute to the work. The production of the final ROADSEC toolkit was an iterative process of synthesis and composition of existing and new material and continuous validation and refinement of emerging results.

 

The ROADSEC toolkit is structured into the following six chapters:

(1) Executive summary,

(2) Introduction and scope,

(3) Truck driver guidance,

(4) Managerial and key stakeholder guidance,

(5) Promotion, dissemination and sustainability plan, and

(6) Bibliography.

 

In addition, the key ROADSEC Annexes include:

(A) Top security tips for truck drivers (also called the “laminated sheet for drivers”),

(B) Security plan template,

(C) Truck security checklist (plus six further annexes).

 

A designated web-portal – www.roadsec.eu – has been established as the primary distribution channel for the ROADSEC toolkit. Any possible future updates (from year 2018 onwards) will be available for download on this portal.

 

Finally, the authors of the toolkit would like to thank all the external contributors from European and national logistics, insurance, security and governmental sectors, who shared documents, provided review comments and suggestions, and/or participated in dedicated sessions with us.

 

And specifically, we thank the representatives of the following institutions, who joined our final workshop in Brussels, early June 2017, and really helped us to finalize the toolkit content (in alphabetical order): AIG Property Casualty, Baloise Insurance, CLECAT, DB Schenker, Deutsche Post DHL Group, ECTA, European Commission – DG HOME and DG MOVE, GDV, IRU, IUMI, MSIG, and PostEurop.

OVERVIEW

 

 

TOP SECURITY TIPS FOR TRUCK DRIVERS

 

SECURITY PLAN

 

This template uses the five-step model managing trucking security risk - which is introduced in the ROADSEC Chapter 4- as the basis. 

A security plan is the cornerstone of secure trucking operations that sets the basis for a strong security culture and strong security practice. A company security plan should cover at least the following steps, themes and elements:

 

i. Allocate security responsibilities to competent and qualified persons who have appropriate authority and high motivation to carry out their security related tasks. Nominate the head of security, preferably a senior expert with strong skills and substantial experience in trucking security.

 

ii. Assess security risks of trucking operations. Refer to ROADSEC toolkit Chapter 4.2 “Assess Risk”. Involve key business partners – including shippers, freight forwarders, carriers, security service providers, and insurance experts – in the risk assessment, if possible.Define measures to be taken to mitigate security risks in trucking operations. Refer to Chapter 4 of the

 

iii. ROADSEC toolkit keeping in mind specific requirements and needs of your company regarding key layers of trucking security management.

  • Design & planning;

  • Process control & visibility;

  • Assets & data protection;

  • Human resource management;

  • Business partner management;

  • Aftermath capabilities; and

  • Disruption of criminal activities.

 

Consider also state-of-the-art technologies presented in ROADSEC Annex D “Freight transport security technology horizon.”

Pay regard to applicable laws, regulations, standards, internal company policies when selecting trucking security measures.

Study closely the security measures recommended or required by EU AEO, UK Border Force, TAPA EMEA and others, by consulting the ROADSEC Annex E “Existing freight transport security standards and good practices.”

 

iv. If necessary, tailor the ROADSEC Chapter 3 and/or Annex A to match the exact security measures and tips applicable to your truck drivers.

 

v. Organize appropriate training and awareness building among the drivers using materials particularly from the ROADSEC Chapter 3 and Annex A, as well as ROADSEC Chapter 4. Consider hiring security trainers from the outside of your company or send your drivers to a trucking security course.

 

vi. Establish communication and reporting procedures to collect driver feedback and help the drivers to report suspicions and crime incidents. Refer to ROADSEC toolkit Annex G “Security incident reporting forms” and the Chapter 4.6.2 “Capture data for security performance monitoring”.

 

vii. Create procedures for periodic evaluation and update of security plans and procedures. Consider recommendations of the ROADSEC Chapter 4.6 “Monitor & Revise.” Collect feedback from drivers and consider the drivers’ needs and wishes in day-to-day trucking security management.

 

viii. Ensure that only authorized people access information of the security plan on a need-to-know basis. Establish necessary cyber security safeguards to protect digital information as well.

 

Altogether, when designing security plans, managers should consider the five-step model and guidelines of the ROADSEC Chapter 4, which guides them through the most important aspects and themes of the modern-day trucking security management. Use also the Chapter 3 and Annex A – potentially tailored versions - of the ROADSEC toolkit to communicate key aspects of trucking security to truck drivers.

 

 
 

INCIDENT REPORTING

The European Committee for Standardisation, CEN, has produced “Specifications for reporting crime incidents”, EN 16352:2013-06 (2013). This Euronorm can be used as a security incident reporting template, across all EU (and CEN) Member States as well as across all companies operating in Europe.

 

On the security incident data collection and analysis front, TAPA EMEA maintains an Incident Information Service, IIS, and produces monthly, quarterly and annual reports, highlighting the changes it sees in crime trends. Reporting incidents is simple via the TAPA EMEA website www.tapaemea.org/intelligence/iis-data-resource/how-to-report-your-incidents.html

To assist in ensuring the correct category of criminal activities is used, TAPA has produced the following Glossary: www.tapaemea.org/intelligence/iis-data-resource/iis-key-glossary.html

I. Incident Category Definitions

Hijacking

The use of force (armed or unarmed), threat or intimidation to kidnap the driver in order to take the vehicle

Robbery

The use of force (armed or unarmed), threat or intimidation in order to steal shipments/cargo while employees, guards or drivers are present and coerced to allow access (open doors), hand over goods, hand over vehicle

Burglary

Entry to a facility (plant, warehouse, transportation hub etc.) with the intent to steal shipments/cargo, without confrontation with employees or guards (may or may not be present)

Fraud

Theft by deception; offense of deliberately deceiving another in order to damage them — usually, to obtain property or services from the victim unjustly

Theft

General Term for wrongful taking of property without that owner's willful consent

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Theft from Facility

Theft of complete shipment/cargo while being stored or handled in a facility (plant, warehouse, transportation hub etc.)

Theft from Vehicle

The stealing of shipments/cargo from vehicle (truck, van, lorry, trailer etc.), without any confrontation with the driver (driver may or may not be present)

Theft of Vehicle

Stealing of vehicle (truck, van, lorry, trailer etc.), – with the shipment/cargo/load, while driver is not present

Truck Theft

Stealing of vehicle (truck, van, lorry, trailer etc.), – without any load/shipment/cargo

Attempt

The act of trying to steal cargo/load/shipment unsuccessfully

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II. Modus Operandi

Forced Stop

Stationary or vehicle Roadblock; Running off road by another vehicle; Drive by shooting

Deceptive Stop

Bogus police roadblock / fake road works / Diversion from main route / Hitchhiker / Fake Accident / “Stuck” vehicles / “Bump and rob”